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How mentor88 Handles Your Personal Data

Your account data, payment details, and session activity are handled with clear purpose and limited scope. We collect only what we need to run your account, process deposits through DANA, OVO, or GoPay, and keep your access secure — nothing more.

DANA, OVO, GoPay payment data protectedAccount session encryption activeData access available on requestLive casino and slots

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What We Collect and Why We Use It

mentor88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process your transactions, and deliver support. This includes your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. We record deposit and

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withdrawal activity to maintain accurate account histories and to meet our obligations under applicable law. Device and session data, such as your IP address and browser type, help us detect unusual access patterns and keep your account secure. We do not sell your personal data to
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third parties. Retention periods depend on the type of data: transaction records are kept as long as required by applicable regulations, while session logs are cleared on a rolling basis. Access to your stored data is restricted to authorised personnel only. Where local law governs data
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handling, our practices follow those requirements. Availability of certain features depends on your region and local regulations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HUBUNGI TIM PRIVASI

Reach Us About Your Privacy Rights

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach us through live chat on the site, or send a written request via email. We aim to respond to all data-related queries within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Team online

Live Chat

Available around the clock through your account dashboard. Mention your account ID and the specific data request so we can route it to the right team quickly.

Email Support

Send your data access or deletion request to our support address. Include your registered contact detail and the nature of your request for faster handling.

Account Settings

Some data preferences, such as marketing communication opt-outs, can be managed directly inside your account settings without contacting support.

KEAMANAN DAN RETENSI DATA

How We Protect and Manage Your Data

Data security is built into how we operate, not added as an afterthought. Every connection to your account uses SSL encryption, and payment flows through DANA, OVO, and GoPay are handled over secured channels. We review access controls regularly so that only the personnel who need your data to do their job can reach it.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can adjust cookie preferences through your browser settings at any time.

Account Security Login activity is monitored for unusual patterns. If we detect access from an unrecognised device, we may prompt an OTP verification step before allowing entry to your account.

Data Retention Transaction records linked to DANA, OVO, or GoPay payments are retained as required by applicable regulations. Session and device logs are cleared on a rolling schedule.

Data Access Requests You may request a copy of the personal data we hold on your account at any time. Submit the request through live chat or email and we will process it in line with applicable local law.

Your Privacy Questions Answered

These are the questions we hear most often about how we handle personal data. If your question is not covered here, reach our support team through live chat.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data are also recorded to protect your account from unauthorised access.

We do not sell your personal data. We may share limited information with payment processors like DANA, OVO, or GoPay strictly to complete your transactions, and with authorities where local law requires it.

Transaction records are retained for as long as applicable regulations require. Session and device logs follow a shorter rolling retention schedule and are cleared periodically without manual action needed from you.

Contact our support team via live chat or email with your account ID and the nature of your request. We will confirm receipt and process it in line with the data rights available under applicable local law.

Payment flows are handled over SSL-encrypted channels. We store only the reference data needed to maintain your account history — full wallet credentials are never retained on our systems.

Yes. You can manage marketing preferences directly inside your account settings, or ask our support team to update your communication preferences on your behalf at any time.

How mentor88 Handles Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Data

Your Privacy Questions Answered

01 What personal data does mentor88 collect when I open an account?

02 Does mentor88 share my data with third parties?

03 How long does mentor88 keep my transaction records?

04 How do I request access to or deletion of my personal data?

05 Are my DANA, OVO, or GoPay payment details stored securely?

06 Can I opt out of marketing communications?

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